Wednesday, April 30, 2008

Printing Remotely - Multiple Solutions but This One was Smart

One of our clients connects remotely into 2 separate computers on two seperate computer networks. He connects remotely via Microsoft Windows Remote Desktop Connection(i.e. Terminal Services). They are interested in printing to their local printer remotely. The local printer is connected to the network via internet protocol. This client wanted to print to the IP printer that is on computer network "A" even when he is remotely logged into his pc on computer network "B". He has a universal print driver installed on both pc's, however it is the client version and not the server version so his printer cannot carry over to a separate computer network. In order to remedy this issue we created a rule in the firewall on computer network "A" that allowed the external I.P. address on port 9100 to translate to the networked printers I.P. address on the same port. Then I logged into his pc on network "B" and added the network printer using the external I.P. address of the computer network "A" and of course downloaded and installed the printer driver. The printer tested successful when printing from any other computer network! My only advise then is if you are doing this for yourself be sure that if there is any important information traveling between the remote computer network and your printer it should be encrypted.

AOL Bugs Affecting other Computers Networks

D&K Enterprise has secured it's customer's managed computer networks from the most recent AOL virus. However, if you don't have a managed network, or have entrusted your computer network to one of the numerous unqualified and understaffed networking companies out there, AOL (America Off Line) may have contributed to your computer catching this latest threat.

We recieved an email from someone who wrote, "I have seen AOL Explorer crash the windows explorer multiple times but recently I'm having issues with AOL Instant messenger. I think this is allowing viruses to pour into my computer. Help!!! By the way, I'm writing this from another computer that my friend setup too. It's starting to experience the same symptoms. The AOL software is the only common denominator between each of these that are having the issues. The next thing I'm going to try on my computers is un-installing every bit of AOL software that I see!

Monday, April 21, 2008

QuickBooks 2008 Woud Not Open - Quick Fix

One of our clients bagan having dificulty opening QuickBooks 2008. I visited the QuickBooks support site and noticed that they were having a know issue with a .NET Framework update disabling the program from opening. I first downloaded and ran the .NET utility that was supposed to fix and corrupted files however this failed to fix the issue. Then I totally uninstalled the .NET Framework 2.0 and reinstalled the .NET Framework 2.0 SP1. After restarting the computer I was able to run the program. Yeah!

If you are interested in having your computer related issues resolved quickly, professionally, and by good honest and trustworthy people please call us at D&K Enterprise LLC (954) 622-8424.