Thursday, September 6, 2007

Technology tips to beat the competition in this lower than average mortgage market.

More to come, but to start out here is a tip for Mortgage/other industries
to stay competitive in a struggling market!

1. Call DK Enterprise Consultants and have them install a state of the art
predictive dialer! This system will give you the edge when it comes to
dialing leads. As they all say, "It's a numbers game". When you have a
predictive dialer the numbers are turned in your favor. The average person
can dial a few numbers/minute because they have to look at the phone number,
wait for a dial tone, dial the correct number without mistakes, wait for the
ring or busy signal, document everything, and if they don't speak to anyone
then move onto the next call. Yeah you might be able to save money by
telling people to hang up after 4 rings instead of 5 but you could be losing
a lot of business. Why waste your time doing that, or as an owner why would
you want to pay people to waste their time dialing? I'm sure you would
rather pay them to be on the phone constantly! With the predictive dialer
the hassle of calling is out of the question. The leads are loaded into the
system thousands at a time, they are dialed automatically and only signal
the Marketing Agent when a call is connected. Oh, well why would I want a
computer to do that if it only saves me 20 seconds on the dial you might
say? It's because while the agents are on the phone, this system dials as
many numbers as you want it to dial based on a proven formula in
anticipation of when the next Agent is ready for the next call. The lead
information is automatically displayed on the screen and the Marketing Agent
knows exactly who they are talking too! They can transfer the call to a
Broker, or hang up and mark their disposition by clicking a button. Want to
schedule a call back? Easy, just click Call Back and select the time and
whether or not you want to be the agent to speak with them or if anyone can
get that lead. It's so versatile and has helped many mortgage companies
stay on top of the competition! Chances are if the Mortgage company is
still there today then they probably already have a dialing system. What
makes this system unique you might say? It is truly a predictive dialing
system with hundreds of other features. Predictive because it doesn't just
call numbers, but predicts how many numbers it needs to call in order to
keep the numerous Agent's on the telephone. Say you want to have an agent
work from home? No problem. We'll set that up for you. Oh, and it's not
just tailored to the mortgage industry. Say you're a school that wants to
automatically contact your students of an event/emergency? No problem. We
load any message, and auto dial numbers on the list to leave that message!
This system is for any company that relies on use of telephones for
marketing purposes.

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